Shipping, Payment Options & Returns

Shipping Policy

All GP:50 in-stock products are shipped out within 2 business days of ordering via UPS  (United Parcel Service). Out of stock products take 4-5 weeks lead time and are shipped out via UPS when completed. Customers will receive an email about products on back order and be alerted via system email when shipped out.

Payment Policy

We currently accept PayPal as our method of payment. You do not need a PayPal account to purchase our products online, you may pay securely through PayPal with your credit card. We will be offering secure credit card processing via the GP:50 Shop in the near future.

Return Policy

GP:50 warrants its products to the original customer/purchaser against defects in material and workmanship for a period of one (1) year from date of sale, subject to all terms and conditions listed in our product warranty. In the event a product is found to be defective, contact our customer service department at (716) 773-9300, or by using our customer service form,  or by completing an RMA form through the GP:50 Corporate Website.

Note: There is a 20% restocking fee on any returned items that are not defective.

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